FAQs about Warranty & Returns | Sanders Repro Glass https://www.sandersreproglass.com/topics/warranty-returns/ Great Service, Guaranteed! Sun, 12 Apr 2020 16:43:53 +0000 en-US hourly 1 What is your return policy? https://www.sandersreproglass.com/faqs/return-policy/ https://www.sandersreproglass.com/faqs/return-policy/#respond Mon, 19 May 2014 12:50:12 +0000 http://newsite.onedayglass.com/?post_type=question&p=611 If your glass was damaged in shipment or didn’t arrive as ordered, we will gladly replace the piece. Due to the custom nature of our business, we cannot accept returns on glass that was received in good condition and as specified. Related Materials Is there a warranty on my glass?...

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]]> If your glass was damaged in shipment or didn’t arrive as ordered, we will gladly replace the piece. Due to the custom nature of our business, we cannot accept returns on glass that was received in good condition and as specified.

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]]> https://www.sandersreproglass.com/faqs/return-policy/feed/ 0 Is there a warranty on my glass? https://www.sandersreproglass.com/faqs/warranty-coverage/ https://www.sandersreproglass.com/faqs/warranty-coverage/#respond Mon, 19 May 2014 12:49:41 +0000 http://newsite.onedayglass.com/?post_type=question&p=610 Glass is insured to arrive safely to your door. Once it is received and signed for, we are not responsible for any damage. Please keep in mind that all of our products are very fragile in nature and should be handled with care. We cannot be responsible for damage caused...

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]]> Glass is insured to arrive safely to your door. Once it is received and signed for, we are not responsible for any damage. Please keep in mind that all of our products are very fragile in nature and should be handled with care. We cannot be responsible for damage caused by everyday use or by accidents beyond your control.

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]]> https://www.sandersreproglass.com/faqs/warranty-coverage/feed/ 0 What do I do if what I received is not what I ordered? https://www.sandersreproglass.com/faqs/received-incorrect-order/ https://www.sandersreproglass.com/faqs/received-incorrect-order/#respond Mon, 19 May 2014 12:45:21 +0000 http://newsite.onedayglass.com/?post_type=question&p=600 This mistake does not happen often but should your order be incorrect in any way (the size is not what you ordered, the quantity is different, etc.) please contact our office immediately and we will take care of the situation. Related Materials What is your return policy?

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]]> This mistake does not happen often but should your order be incorrect in any way (the size is not what you ordered, the quantity is different, etc.) please contact our office immediately and we will take care of the situation.

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]]> https://www.sandersreproglass.com/faqs/received-incorrect-order/feed/ 0 What do I do if my order was damaged in shipment? https://www.sandersreproglass.com/faqs/damaged-order/ https://www.sandersreproglass.com/faqs/damaged-order/#respond Mon, 19 May 2014 12:44:08 +0000 http://newsite.onedayglass.com/?post_type=question&p=596 Orders are guaranteed to arrive in good condition to your door. Specific delivery instructions are listed on the packing slip on the outside of the package. Please take the time to read these instructions BEFORE signing for your package. If damage is immediately noticeable, simply refuse the package and contact...

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]]> Orders are guaranteed to arrive in good condition to your door. Specific delivery instructions are listed on the packing slip on the outside of the package. Please take the time to read these instructions BEFORE signing for your package. If damage is immediately noticeable, simply refuse the package and contact our office immediately. We will ship a replacement order out right away. If the package is left at your door or in another location and you were not required to sign for the package, please contact our office immediately upon noticing any damage.

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